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Travel Etiquette Tips When Using a Private Car Service

By: Mark C
On: May 26, 2025
In: Airport Transfers
Tagged: airport car service Minneapolis, Airport Transfers, Airport Transfers services, Airport Transportation, car services, Chauffeur Services, Minneapolis car services, MSP car service
Airport Transportation in MSP

Hiring a private car service for transportation from Rochester to Minneapolis is a step toward comfort, convenience, and peace of mind—especially when punctuality and professionalism are essential. Whether you’re heading to the Twin Cities for business, leisure, or medical appointments, understanding how to engage respectfully with your chauffeur service not only makes your journey smoother but also enhances your overall experience.

At Citywide MSP, we specialize in Rochester to Minneapolis car service, offering personalized, private rides with trained chauffeurs who understand the value of time and comfort. In this article, we’ll walk you through essential travel etiquette tips every passenger should follow when using a chauffeur service from Rochester to Minneapolis or booking any Twin Cities car service.

Minneapolis Airport Transportation

Be Ready Before Pickup Time

One of the core expectations in private transportation is punctuality. Unlike shared shuttles, your chauffeur operates on a personalized schedule. Being ready at the scheduled pickup time ensures a seamless experience for both the driver and other travelers who may be booked afterward.

If you’re staying at a hotel or residential area in Rochester, be sure to have your luggage packed and ready before the vehicle arrives. Time efficiency is crucial, especially when traveling to Minneapolis–Saint Paul International Airport (MSP) or attending an appointment at the Mayo Clinic.

Confirm Your Ride Details in Advance

It’s a good idea to double-check your reservation details a few hours before your scheduled pickup. Confirm your name, pickup location, destination, and estimated travel time. Citywide MSP provides reliable support, and our chauffeurs receive real-time updates to accommodate any changes in flight arrivals or departures. Clear communication ensures your Twin Cities car service runs as expected.

Respect the Vehicle

Our fleet includes comfortable basic cars, luxury black cars, and 15-passenger vans. Regardless of the vehicle class you choose, treat the car with respect. Avoid eating inside unless it’s a long ride and has been pre-approved. Keep your feet off the seats and be mindful of any mess.

If you’re traveling with children or carrying medical equipment, let the service provider know ahead of time so proper accommodations can be made.

Keep Conversations Courteous

Chauffeurs at Citywide MSP are trained professionals. While they are friendly and approachable, not every ride needs to be filled with conversation. Some passengers prefer quiet time, especially after a long flight or medical appointment. If you do engage, keep the conversation respectful and avoid controversial topics.

A professional tone makes the ride more comfortable for everyone involved.

Tipping Is Encouraged, Not Required

While tipping is not mandatory, it’s a courteous gesture that shows appreciation for good service. In private car services, a tip of 15–20% is common, especially if the chauffeur assists with luggage, accommodates special requests, or goes above and beyond to ensure a smooth ride.

You can tip in cash or, if available, through digital payment methods supported by the service provider.

Inform About Delays

If you’re running late or need to change your pickup location, notify the car service as soon as possible. Citywide MSP’s contact number and email make communication easy and efficient. Prompt updates help chauffeurs adjust their route or schedule, avoiding unnecessary delays and keeping your trip on track.

This is particularly important for clients using the chauffeur service from Rochester to Minneapolis for time-sensitive appointments or flights.

Follow Safety Guidelines

Citywide MSP vehicles are well-maintained and equipped for all weather conditions, but passenger safety starts with individual responsibility. Always wear your seatbelt, avoid distracting the driver, and follow any in-vehicle instructions provided.

During the winter months, roads between Rochester and the Twin Cities can be icy. Trust your driver’s decisions regarding safe driving speed or rerouting.
Travel Light and Smart

Our vehicles are spacious, but it’s always best to inform us in advance if you’re traveling with large items, sports gear, or excessive luggage. This helps us assign the appropriate vehicle from our fleet—especially if you need a 15-passenger van.

Planning ahead ensures that your Rochester to Minneapolis car service experience remains comfortable without last-minute issues.

Respect the Chauffeur’s Role

Chauffeurs are professionals trained in customer service and road safety. It’s important to treat them with the same respect you’d expect in any service setting. Avoid asking the driver to exceed speed limits or make unscheduled stops, unless previously discussed.

Citywide MSP prides itself on hiring courteous, licensed drivers who are committed to providing a premium transportation experience for each client.

Leave a Review After the Ride

If you enjoyed your journey or appreciated the professionalism of your driver, consider leaving a review. It helps others make informed decisions and provides valuable feedback to the company. You can also refer Citywide MSP to colleagues, family, or friends who frequently travel between Rochester and Minneapolis.

Why Etiquette Matters

Private car services like Citywide Inc are built on a foundation of personalized attention, reliability, and comfort. Following basic travel etiquette enhances your experience while helping maintain a high standard of service.

Whether you’re commuting for a medical visit to the Mayo Clinic, catching a flight from MSP, or attending a business meeting in the Twin Cities, these simple but important practices help foster mutual respect and efficiency.

Private Car Service

Booking Your Ride with Citywide MSP

Citywide Inc is a trusted name for chauffeur service from Rochester to Minneapolis. We offer 24/7 private rides with trained drivers and a fleet that includes basic sedans, luxury black cars, and group vans. Every ride is personalized to meet your travel needs—whether it’s a solo trip, corporate travel, or family transportation.

2025-05-26
Chauffeur service Minneapolis

Citywide (MSP Transportation)

(612) 315-6080
Click To Call

MSP Private Transportation

After a long flight away, do you really want to sit in a van with a bunch of people you don’t know?  I’ll get you home without delay.

 

Excellent service

February 2, 2026

Excellent service. Highly recommend. Worked around a cancelled flight with no problems. Mark was excellent. Would use again without hesitation. Thank you!!😊

Gene Jurgens

No Title

February 1, 2026

Very accommodating with my flight cancelation and rebooking making me 9 hours later than my original flight.

Mike LaBounty

Great transportation service!

February 1, 2026

We had a family of 10 that needed transportation to and from the airport, but an uber was not the optimal choice due to very early morning and late night flights. I found Citywide online, called and Mark was wonderful right from the start. He assured me he could handle our party size and the time frames needed for travel. He and his team were prompt, professional and communicated all details before and during the process. Would highly recommend their services and will definitely use them for future transportation needs!

Holly Hetletvedt

Good Call

January 31, 2026

Good clear communication regarding our ride reservation.

Easy payment.

Friendly, conscientious driver.

A reliable service all around.

Kay

Airport Round trip

January 28, 2026

My wife and I along with our daughters family contracted with Citywide to transport our crew, 4 adults, 4 children, along with 9 pieces of luggage, 4 backpacks, and stroller to and from MSP airport. Mark and team proactively communicated through the entire process. Texting reminders of the day and pick-up times and an alert to them being on their way. They tracked our return flight, (which was delayed 6 hours) and were waiting to load us up for our return home. I would highly recommend using Citywide for your shuttle service needs.

scott jader

Thank you Citywide!

January 20, 2026

From the time Mark answered the phone to the drop off at the airport, Citywide’s Customer Service was magnificent. Mark, the owner, went above and beyond to help a couple of 80 year old senior citizens with walkers to get to the airport for their flight back to AZ. We can not thank him enough! And we highly recommend Citywide Inc.!!

Dianne Radman

Great service as usual!

January 18, 2026

Been using these guys for multiple trips now over the last couple years and always on time, always a good ride!

Dean Filandrinos

Consistently good

January 7, 2026

Consistently pick me up on time from airport. Very easy to book my ride.

Ted Schmid

Night trip

January 7, 2026

Very safe trip back to home from MSP. Weather was not great. Mark drove so safely and we all came home safe and sound. Definitely recommend them and definitely using the service again!

Maryam

Awesome and responsive

January 4, 2026

They were great and communicative even with changes. Highly highly recommend and will use again!

Beth Grossman

This page includes AI-assisted content that has been fact-checked and edited by our editorial team. © 2018-2025 Citywidemsp.com. All rights reserved. Citywide, Inc.

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