Brainerd to MSP transportation – Private, Flat-Rate Car Service » Brainerd Lakes to MSP Airport FAQ – Booking Terms, Cancellation & Luggage

Book by requesting a quote online or calling Citywide. Share your pickup address, flight details, passenger count, and luggage/gear so we can confirm the best vehicle and your flat-rate price.

We recommend booking 24–48 hours in advance when possible. Early-morning departures, busy weekends, and peak-season travel dates can fill quickly, so booking sooner helps secure your preferred pickup time and vehicle.

Cancellation terms vary by trip timing and notice. Your confirmation includes the exact cancellation policy for your reservation, including any notice requirements for early departures or high-demand dates.

Some reservations require a partial or full payment to secure the driver and vehicle. Your quote and confirmation outline the payment terms for your specific trip.

Standard suitcases and carry-ons are welcome. For larger loads—coolers, ski bags, golf clubs, strollers, and outdoor gear—choose the van option and tell us what you’re bringing so we can match the right vehicle.

There isn’t a strict baggage count, but space depends on vehicle type and passenger count. If you have multiple large bags or bulky equipment, we recommend the van for the most cargo room and comfort.

Every Citywide trip is 100% private—no shared shuttle, no additional passenger pickups, and no random stops. Pricing is per ride (per vehicle), not per person.

We monitor flight status and adjust pickup timing within our standard operating window when your arrival time changes. If delays are significant, we coordinate with you to keep your pickup smooth and predictable.

Yes. Let us know during booking if you need a booster seat or if you’ll be bringing your own car seat so we can plan for proper setup before pickup.

Yes. Citywide operates 24/7 by appointment for early departures and late arrivals. Reserve in advance so we can schedule your driver around your flight time.

Typical drive time is about 2 hours 20 minutes to 2 hours 40 minutes, depending on traffic, weather, and road conditions. Your ride is private and direct, with quick comfort stops available if needed.

Yes. Vans are a great fit for fishing rods, tackle, coolers, and seasonal equipment. Tell us what you’re transporting so we can plan cargo space and assign the best vehicle.

Quick restroom or convenience stops are fine. Additional or extended stops may affect timing and pricing depending on distance and duration—share your request when booking so we can confirm options.

Yes. We serve Brainerd, Baxter, Nisswa, Pequot Lakes, Merrifield, Crosslake, Breezy Point, and surrounding Brainerd Lakes communities with private, flat-rate MSP transportation.

In many cases, yes—changes are possible with advance notice and subject to driver availability. If your flight or plans change, contact Citywide as soon as possible, especially during peak travel weeks.