Citywide, Inc. A Rochester Shuttle Service
Rochester not your city? For pricing to / from your city or town, click here
PLAN
Number
minutes
Price
Price for 1 minute
Your text
Basic Car Service
$230
Daytime Rides (8am to 8pm)
for 1 - 3 people
Prices DO NOT Include a Driver Gratuity
(8pm to 8am)
After Hour Rides
$290
Zone 8
Black Car Service
$290
Daytime Rides (8am to 8pm)
for 1 - 3 people
Prices DO NOT Include a Driver Gratuity
(8pm to 8am)
After Hour Rides
$350
ID 20
15 Passenger Private Van
$320
Daytime Rides (8am - 8pm)
for 1 - 9 people
Prices DO NOT Include a Driver Gratuity
(8pm to 8am)
After Hour Rides
$400
3.75
All Prices Listed Above Are Quoted By The Ride NOT By The Person One Way
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Minneapolis to Mayo-Clinic Private Ride Car Service
Citywide Shuttle offers a private ride car service. A Rochester Shuttle Service to and from MSP Airport.
Looking for a Rochester Private Ride to or from MSP Airport? Citywide offers a direct, private transportation service that ensures comfort, convenience, and reliability. Whether you’re heading to the airport or returning from a flight, we provide a seamless experience, so you can avoid crowded, multi-stop shuttles.
MSP Airport Pickups
At Citywide, we keep track of your flight status in real time. As soon as you arrive at MSP Airport, your driver will be there to greet you. You’ll receive a direct ride to your destination, whether it’s your home, office, hotel, or any other preferred location. Unlike shared van services, our Rochester Private Ride takes just 1 hour and 20 minutes, ensuring a quick and comfortable trip.
Home, Office, Hotel, or Mayo Clinic Pickups
Citywide also offers convenient pickups from nearly any location within a 300-mile radius of MSP Airport. Before your scheduled pickup, you’ll receive a text at least 60 minutes in advance to confirm your driver’s arrival. If you prefer a call instead of a text, just let us know. Additionally, we will keep you informed of any flight delays and update you with the estimated time of arrival (ETA).
What Happens If Your Flight Is Early or Delayed?
Citywide monitors your flight from takeoff to touchdown, adjusting your pickup time accordingly. If your flight is delayed, your driver will be waiting for you when you land. In rare cases of extreme delays, we may need to adjust the schedule, but we always strive to have a backup driver available. In the unlikely event you need to wait, it has never exceeded an hour.
Where to Meet Us at MSP
After landing, even if you don’t have checked bags, please proceed to the baggage claim area. Once you have your bags, simply walk towards the nearest numbered exit door and notify your driver of the door number. We will pull up with 4-way flashers on, and you’ll receive a text with a picture of the car and license plate number for easy identification.
Need an Additional Stop?
If you need to make an extra stop along your route, we can accommodate it for just a $10 fee. The stop must be in the same general area or along the route. If it’s more than 5 minutes out of the way, let us know in advance to adjust the timing and price.
Rochester to Minneapolis Ride Notifications
All Rochester Private Ride customers will receive an email the day before their ride to verify pickup times. If you don’t see the email, check your spam folder or contact us to ensure your reservation is confirmed.
Hours of Operation
Our drivers are available 24/7 to accommodate your travel schedule. For any inquiries or changes, our office is open from 8 AM to 8 PM, Monday through Sunday.
Traveling with Children or Pets?
Children are included in the total passenger count, but pets ride free! We offer car or booster seat rentals for $10 per seat, or you’re welcome to bring your own at no extra charge. If you have a return ride with us, we can store your seat at no cost.
Cancellation Policy
If you need to cancel your Rochester Private Ride, you can do so by phone, text, or email between 8 AM and 8 PM CST. As long as you cancel at least 4 hours before your scheduled pickup, you will receive a full refund (minus a 4% credit card fee after the first cancellation). For rides with more than 5 passengers or pickups over 2.5 hours from MSP, we require 24 hours’ notice for cancellation.
Not Using MSP Airport as a Pickup or Drop-Off?
If MSP isn’t your pickup or drop-off location, just fill out the form at the bottom of this page, and we’ll get back to you within 30 minutes during office hours. Most inquiries are handled within minutes.
Are Pets Allowed?
Absolutely! Pets are welcome with no additional charges. You aren’t required to cage or restrain them, but you are responsible for any cleanup or damages, including any loss of revenue if the vehicle requires professional cleaning.
Add-On Options
- Bottled Water (Free if requested in advance)
- Coffee or Tea ($3 per cup if ordered in advance)
- Soda or flavored water ($2 per bottle if ordered in advance)
Holiday and Bad Weather Pricing
All rides scheduled on holidays are subject to a 20% surcharge. If bad weather is forecast, such as snow or ice storms, we may apply a surcharge of up to 60%. However, if you prepay for your ride before any weather alerts, the surcharge will not apply.
