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Missed Chat Request

By: Mark C

On: September 1, 2024

Missed Chat Form (#10)

Very sorry we missed you online. Please ask your question below and someone will respond shortly.

Your Name:

How can I help?

Email

Phone Number

2024-09-01

Citywide (MSP Transportation)

(612) 315-6080
Click To Call

MSP Private Transportation

After a long flight away, do you really want to sit in a van with a bunch of people you don’t know? I’ll get you home without delay.

Always available when in a pinch

January 10, 2025

Thank you for always being available to help in a pinch or a fast time. It is wonderful to know we can emailwitha a request and get it lined up so fast. We will use this service first everytime

Brittany Riley

A Great Option For Women Travelling Alone Or Those Who Want A Non-Uber Option

January 6, 2025

This is a great, reliable, professional company with clean cars and punctual drivers. I met the owner Mark and was very impressed with the company. This is an ideal service for individuals or business people who want a reliable service that shows up on time and gets passengers where they need to go on time without crazy or unsafe driving.

Will definitely use Citywide again.

Liz

Professional!

January 4, 2025

On time. Nice transportation. Friendly driver.

Jane Moore

Awesome shuttle service

December 29, 2024

City Wide Shuttle Service is amazing. My family has used them 4 or 5 times now and they have never failed on any account. They arrive for pickup when they promise, and they are always waiting for us at the airport when we arrive back home. Their communication with us is always top notch so we are never left to wonder when or where they are. City WIde is just a fabulous company for reliability and great communication. Give them a try.

Grace Beehler

Superior service

December 28, 2024

I have ridden with City Wide numerous times and am always extremely happy. From booking with Mark to being driven by Monty it’s always a great flawless experience. I highly recommend them.

Sue Kegley

Very Reliable and exceptional service

December 26, 2024

I had a return ride from Rochester to the train station today. I was picked up on time and dropped off on time safely.Very nice connecting with driver Monte, very nice person.

Aparna Deshpande

Our early morning hero

December 24, 2024

After a stressful week laying my mom to rest. The last thing on our mind was how are we going to get to the airport for our 5:15AM flight. I called Citywide and Mark after an easy booking. Mark pick up our group of 6 (including 2 tired kiddos) at 2:45AM. Perfect experience, I would highly recommend this transfer, Thank you Mark!

Deb Grover

Very Reliable and exceptional service

December 22, 2024

I have had an excellent experience with Citywide team for rides between St Paul and Rochester MN. My train was like 30 mins late 2 days ago, they monitored the schedule and the ride was there when I reached St Paul. I would highly recommend.

Aparna Deshpande

Great, reliable Service!

December 17, 2024

I highly recommend Mark with Citywide, Inc for your transportation needs. He arrived on time, was professional and polite, and got us to our early morning flight right on time. He communicated exactly as he said he would, and I had no doubt he would pick up our group and get us home on time! Thank you!

Sami Corlew

Nice Experience

December 12, 2024

Hi, I was very pleased with the professionalism and service provided by my Citywide driver. He was right there when I got out of the airport and the trip was very pleasant. Thank you!

Barb Burke

Always dependable and fantastic communication

November 29, 2024

Mark and Month both communicate the day before and 1 hour before your pickup to make sure your comfortable. I’ve used the service 4 times now between Rochester and Minneapolis and each time has been flawless.

Wayne

No Title

November 25, 2024

Very easy to work with, professional service. Enjoyed the service again and will keep the number for future trips.

Mick

Vegas

November 15, 2024

Great service. No complaints. Have used 3 times now and will continue to do so.

Baker

Team travel

November 8, 2024

We had a business team traveling from MSP to a meeting 3 hours north at a resort. The driver was on time for both trips, professional and a safe driver. We will use them again on future travel

Jonathan Evans

Pickup at MSP to Como Park at about 11:30pm July 28, 2024

July 29, 2024

We appreciate getting a City Wide taxi on Sunday night. We did not book it with our email, just walked out of MSP to the taxi area. This was after a long day traveling by airplane to MSP, that had one stop. We also had trouble going to our family reunion on Friday because that time the airplane had computer issues. We got to City Wide taxi on Sunday night quickly at MSP and appreciated the driver helping us get home without delay.

When we got home, before midnight, we paid the driver in cash, about $34.60 and a $4 tip. At that point we were not sure if that was enough of a tip. At least 10% is o.k., right? The driver said it was o.k. and we left it at that. Today, I really wanted to give the driver a $10 tip and feel bad, because we ran out of cash. So I’m giving you this great, five star, review of City Wide and hope to use your taxi service again.

Matt Mandell

Book with Citywide!

June 5, 2023

We used Citywide for a round trip from Eau Claire, WI to the airport. From first emails to final drop-off, everything was excellent!!

Our driver, Bill, was great in communicating with us, responding promptly to texts and calls. He was there to pick us up within minutes after getting our luggage, even after a 1.5 hour flight delay!

I wouldn’t hesitate to use Citywide again and would recommend their services to anyone looking for a private shuttle service!

Erin Spritzer

No Title

June 3, 2023

Excellent service

David Jenkins

Great service!

June 1, 2023

We traveled from Boston, Massachusetts to Minnesota to visit Mayo Clinic for my dad’s oncology appointment. We used citywide for transport from Rochester Minnesota to Minneapolis airport which was over an hour ride. Our driver Jessie was pleasant and the car was comfortable and clean. Mark was very accommodating to our request as we had some appointment changes. Will definitely use again the future!

Cindy Worthen

Good experience, would recommend!

May 27, 2023

Driver picked up my mother from MSP. They had a little trouble finding eachother but driver was persistent and managed to find her. She told be she had a great relaxing ride after a long flight. Excellent service!

Bas Kietselaer

Pleasant Ride

May 25, 2023

We used Citywide to get to and from Minneapolis airport when attending an event in Princeton. It was easy to set up and easy to change when our original flight was cancelled and we had to rebook for a different day. Our drivers each way were prompt, courteous and safe drivers. The driver who picked us up texted a photo of his car and license plate, that made it easy to find him at the busy airport. We had a pleasant and stress free ride direct to our destination. This was so much better than the hassles of rental car lines, figuring out directions and driving on unfamiliar roads. I will use this service again on my next trip to MN.

Betty Ann Bittel

Great service!

May 23, 2023

Mark was so great with helping to arrange all the details and was right on time both coming and going. The vehicle was clean and roomy for all of us and all our things. I would definitely call him again!

Pat Seddon

Great service. Great value.

May 22, 2023

I had a group of visitors traveling from many different countries. I was so pleased to have found this shuttle service to help everyone arrive at our country location! The communication was clear and timely. The driver connected with all the travelers via WhatsApp, which was incredibly helpful for everyone. The driver was not only accommodating and responsive, he was very friendly which put everyone at ease. This shuttle service was high on customer service and at a price that was affordable to everyone. I’m so grateful to know about them. They are now a trusted vendor for all future events. Thank you! – Chris Everett

Chris Everett

Good

May 22, 2023

Good

Troy

Highly recommend their ride service!

May 21, 2023

Prices are fair, communication was detailed, and the driver was excellent!

Robert Strange

Courteous and reliable service at a very reasonable price

May 20, 2023

Our requests about the service were answered promptly and helpfully. Our driver’s instructions made it very easy to find the car. He also went out of his way to make sure he had the right vehicle to accommodate a handicapped passenger. We will choose Citywide every time we are in the Minneapolis or Rochester, MN area from now on.

Deborah Gaensbauer

Awesome

May 20, 2023

This was my first time using this service, it was very pleasant experience overall. Bill was there before time, was very pleasant. He waited until I got in the building safe at my destination. I highly recommend this ride service.

Aparna Deshpande

No Title

May 19, 2023

Always does a good job

Latora Johnson

Mantle Conference 2023

May 19, 2023

This was our first time in Minneapolis and we were greeted by our driver with a smile on time and ready to take us to our respected places. He was pleasant and told us a little bit about the city and suggested we check out the Mall of America if we had time. He was a professional delight!!. I don’t remember his name but I’m sure your records can verify who the driver was.

Rita Goff

Easy booking, efficient, courteous driver.

May 17, 2023

Appreciate our driver, Bill, waiting for our midnight arrival! He had water and snacks waiting which we really appreciated. We had traveled all day with a couple of issues so we were tired and hoping there wouldn’t be any on this last leg and there weren’t! Appreciate his promptness and communication! Highly recommend this company and will use in the future.

Jan

Easy/Convenient

May 15, 2023

Monte was the best driver I’d have to date.

Kind, quick, solid driver.

Ashley A

Amazing service!

May 11, 2023

So friendly, helpful and professional. Highly recommended!

Lani Terrell

Great Service

May 11, 2023

Very Professional, on time and courteous.

Would use it again for sure!

David Cairns

Like clockwork

May 8, 2023

Very personalized service. Excellent communication. Driver on time and very pleasant. A good value for the next level of transportation to Mayo Clinic.

Ric Jurmu

No Title

May 7, 2023

Arrived on time and communication throughout the process was great.

Jim Bichler

No Title

May 1, 2023

Extremely efficient, friendly and reliable. Highly recommended!

Thomas

Pricey but reliable

April 25, 2023

Great ride, prompt seevice

Lila

Great

April 19, 2023

Everything was great. We are looking forward to being picked up when we return.

Salah

It is very good!

April 19, 2023

I have used City Wide Service several times and have always been pleased with it. The drivers are careful to keep me posted by text message as to how to connect with them coming and going and they are pleasant and helpful. I will continue to rely on them and recommend them.

Anne Cina

Ride to MSP

April 19, 2023

Arranged for a ride for 2 couples from 2 separate locations. Driver was on time. Everything was great. We are looking forward to being picked up when we return. The service definitely took care of our transportation need.

c gilchrist

Great experience

April 16, 2023

Great experience with Mark and Mike from citywide. I was lucky to get a ride in a pinch down to the cities. Thank you!

Sarah Jensen

on time, nice, friendly service

April 12, 2023

service and ride wer friendly, on time, text confirmations through the process. will definitely use again!

Sunil Mankad

Recommended Service

April 11, 2023

I used this service based on my friend’s review and it didn’t disappoint. Pleasant ride to MSP! So easy!

Shannon Hendricks

Courteous, accommodating transportation

April 10, 2023

We needed a last minute ride to Rochester from MSP in Easter evening. The driver, Bill, was early, courteous and very accommodating to my family. We were grateful for the safe, efficient ride home.

Sue

Another Wonderful Ride

April 9, 2023

My family has used Citywide Shuttles numerous times. The service is so convenient. Instead of waiting until the next day for a flight up north, we get there the same evening and have more time to spend with family and friends. The drivers are always courteous and professional. I would totally recommend Citywide.

Angela Mejdrich

No Title

April 8, 2023

Fantastic communication with up-to-the-minute updates. I was never worried of being stranded or forgotten. Definitely will use in future!

Wayne

Friendly and efficient

April 6, 2023

The whole process starting with the reservation to the drop off went so smoothly. Everyone was so friendly! My driver Bill communicated so well – showed up early and had a cold bottle of water for me. It felt like a very personalized service

R

No Title

April 5, 2023

Great service. Prompt . Will use your company every time i come to Mayo.

Perry Gilstrap

Great Ride.

April 5, 2023

This service is a great way to travel from the Twin Cities Airport to Rochester or other destinations. Rather than paying and waiting for a connecting flight, try using this service. It may save you both time and money.

Tom.

efficient option with great service

April 4, 2023

I was greatly impressed by my driver’s communication, service, and driving skill during a rainstorm on the drive home to Rochester from MSP. I would highly recommend this service.

Elizabeth

Excellent!

April 3, 2023

Arrived on time, early in fact! Will definitely use again, I highly recommend.

Natalia

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